Tag: Product
HITR #20: Renata Serban, Highly Elevated CPA

In this episode, KymB gets the “blunt” facts in a candid conversation In this episode, KymB gets the “blunt” facts in a candid conversation with Renata Serban.
Renata Serban is an award-winning cannabis accountant and Founder/CEO of Highly Elevated CPA. Renata Serban has a wide-ranging background in many disciplines, including chemical engineering and finance, making her eminently qualified to advise cannabis entrepreneurs and guide their businesses forward.
Renata, a Certified Public Accountant and Certified Management Accountant, is driven by a passion to help cannabis businesses start, grow, and thrive. With a unique mix of private and public accounting experience, she has successfully served her clients while advocating for the cannabis industry through state and global organizations.
Renata is excited to see more women entering the cannabis space and breaking down stereotypes. She also discusses the specific obstacles faced by cannabis entrepreneurs, many created by the new business operators themselves, who enter a difficult industry with passionate ideals but without a clearly formulated business plan. She describes the challenges of operating in a highly regulated industry and the lack of specific guidance for accountants. Tune in to learn some fun facts about Renata and hear her thoughts on the future of cannabis—change is coming!
HITR #19: Jane West

In this episode, KymB gets the “blunt” facts in a candid conversation with Jane West.
Jane West is both a leading cannabis activist and CEO of the eponymous lifestyle brand Jane West. KymB refers to West as a true “pilgrim of the plant.” As part of her activism, West founded Women Grow in 2014, a pioneering organization that hosts networking events featuring industry leaders to empower women to succeed and influence the cannabis industry.
West shares her journey as a woman entrepreneur in the cannabis space, the challenges she’s faced, and her vision to make the industry more inclusive for women. From starting all of her businesses as a solo entrepreneur from her home office, to leading a movement, Jane’s story is one of resilience and dedication.
Tune in to hear West’s insights on how to survive as an entrepreneur and advocate in the cannabis space.
HITR #18: Solonje Burnett, The Weed Auntie
In this episode, KymB gets the “blunt” facts in a candid conversation with Solonje Burnett, the “Weed Auntie.”
Solonje is a trailblazing Brooklyn-based entrepreneur and activist in the cannabis space. As a two-time co-founder, first with Humble Bloom, and now as Chief Culture & Community Officer at Erven, Solonje shares her insights on how data and community-driven strategies are shaping the industry.
Solonje dives into her passion for self-care, mental health, and creating mindful moments, all while advocating for more diversity and inclusion. Tune in to hear how Solonje is leading the fight for cannabis by putting community first.
Photo by Mara Hoffman
HITR #17: Dharsh Casinathen, Joyleaf

In this episode, KymB gets the “blunt” facts in a candid conversation with Dharshini Casinathen, Co-founder and President of Joyleaf Recreational Weed Dispensary in Roselle, New Jersey.
In this interview, Dharsh shares her personal journey with cannabis, which began in 2018 as a medical patient in New Jersey. After starting her career as a CPA at KPMG Canada and spending over 13 years at PepsiCo, a Fortune 50 company, Dharsh held multiple leadership roles, building a strong foundation in leadership, finance, and operational excellence.
In 2020, an exciting opportunity in the cannabis industry arose, and Dharsh fully embraced it, marking the start of her true passion for cannabis. She went on to co-found the Joyleaf Dispensary in New Jersey, where she created a retail space that offers the perfect product for every moment, while actively working to destigmatize the plant. Dharsh talks about her love for selling cannabis and her dedication to providing her customers with the best possible experience and service. She explains how her corporate experience guides her thinking and her methods to surviving as an entrepreneur in a difficult retail environment.
Industry Deep Dive: Pre-rolls, Papers, and Cones
The pre-roll is one of the most recognizable cannabis products. It’s ubiquitous in many legal cannabis markets, both medical and adult-use. What many people don’t realize, though, is that the rapid growth of this market segment has led to serious innovation. Pre-rolls are no longer the simple 1-gram cones with a filter at the end. You’ll find lots of sizes, infusions, and more.
The types of pre-rolls available, how they are made, and the way they are marketed has evolved significantly since the emergence of the legal cannabis industry. This industry deep dive explores the pre-roll market growth, how the space has changed, and how cannabis businesses can leverage this market.
What does the growth of the Pre-rolls market look like?
Although it’s far from the largest cannabis market segment, pre-rolls represent a significant portion of the U.S. cannabis industry, accounting for 12.7% of market share and generating more than $1.5 billion in sales in 2022. It’s also a fast-growing space, more than tripling in terms of sales revenue since 2018, when the space generated $406 million in sales.
What’s driving that growth, though, may be most interesting. According to Harrison Bard, co-founder of Custom Cones USA, it’s rare that customers stop in just to pick up a few pre-rolls. Instead, they are most commonly added alongside an order as an afterthought or impulse buy.
“Pre-rolls are one of the most attached items,” he said. “[Cannabis] flower is still the most purchased item [in a dispensary] by itself, but pre-rolls have the highest attachment rate. They’re a great add-on item that can increase your customer’s average basket size.”
Leading the way in the space are three California companies Sublime Canna with $33.2 million in sales, Jeeter with $27.2 million, and Lowell Herb Co. with $26.4 million in 2020. The rapid growth of the pre-roll market segment has nearly all brands that produce pre-rolls eyeing expansion in the coming years. According to data from Headset and Custom Cones USA, 95.7% of preroll brands expected to expand following 2020.
The many types of Pre-rolls on the market
As the pre-roll market has grown, the variety of pre-rolls has increased as well. While it’s most common to find 1g pre-rolls in new and developing markets, more mature markets have an entire selection that includes multi-packs of pre-rolls (including two-packs, five-packs, and 10-packs), pre-rolled blunts, 0.5g pre-rolls, and the mini “dog walkers” that range between 0.25g and 0.35g per pre-roll.
Today, 1g pre-rolls remain the most common seller, accounting for 62.6% of the pre-roll center, according to the report from Headset and Custom Cones USA. Close behind are 0.5g pre-rolls at 43.2%, followed by 0.75g pre-rolls at 18.7%, >0.5g pre-rolls at 10.8%, and then >2g pre-rolls at 12.2%.
But it’s not just the size of pre-rolls that’s increasingly varied; it’s the types of pre-rolls available. One type of product, in particular, is becoming a mainstay of the sector.
“We’re seeing infused pre-rolls pick up way more quickly in new markets,” Bard said.
Infused pre-rolls are those that are brushed with extract and, sometimes, rolled in kief, providing an extra potent session. In fact, these types of pre-rolls accounted for 42% of all pre-roll sales in 2022. That’s a marked increase from 2018, when these types of pre-rolls represented just 12.7% of the overall pre-roll market segment, according to the report from Headset and Custom Cones USA.
There are also mixed strain pre-rolls, which include a blend of multiple cultivars (also called strains) designed to accentuate a particular set of effects. Pre-rolled blunts are also rapidly rising in popularity, Bard said.
And each of these product types come in a variety of wraps beyond the conventional refined white paper, such as hemp wraps and flavored wraps. Today, the classic wrap accounts for just 44.3% of the market, followed closely by organic hemp at 35% and unrefined brown wraps at 23.6%, according to the data from Headset and Custom Cones USA. Non-organic hemp is next at 17.1%, followed by natural leaf at 10.7% and cigarette tubes at 8.6%.
It’s also common to find a wider range of quality in more mature markets. A common misconception is that pre-rolls contain mid-shelf cannabis or shake that falls from the buds in transit or during the trimming process, but that’s not always true. While there are certainly lower quality pre-rolls out there, some brands have dedicated themselves to using top shelf flower in their products for consumers who want a more premium experience.
“A lot of companies are emphasizing fresh products. They’re making sure pre-rolls are created to order; they’re not just making 50,000 per month and letting them sit around for ages before going to retail,” Bard said. “I’d liken it to sushi in the grocery store — it’s only good for a few days. After these pre-rolls age too much, they’re processed into an edible or concentrate.”
How dispensaries can make the most out of pre-rolls and paper products
There are a few ways dispensaries can take advantage of pre-rolls (and other paper products like cones) to increase the average transaction size and bolster revenue. Follow these tips to make the most out of pre-rolls and related accessories at your dispensary.
1. Display pre-rolls prominently at the point of sale
Customers are unlikely to buy what they can’t see, and that includes pre-rolls. Just because they’re not the most sought after product doesn’t mean they shouldn’t be prominently displayed. And, since they’re a common add-on item or impulse purchase like a candy bar at the grocery store checkout aisle, placing them close to the register incentivizes your customers to add them to their basket at the last minute. Notably, not every state allows for this kind of product access on the dispensary floor, so you may need to get creative in states where customers can’t pick up the products themselves.
“Think about how pre-rolls are merchandised in the store,” Bard said. “Some dispensaries keep pre-rolls in buckets beneath the counter, but better merchandising increases sales. Make sure they’re eye-level behind the counter so customers are seeing them at the point of sale.”
2. Offer pre-rolls as a way to try out something new
Promoting your pre-rolls as a way to try out a different cultivar or brand can prompt customers to consider purchasing additional products. For example, if you’re stocking a new cultivar that you think will be popular, offering high quality pre-rolls that contain that flower could be a good way to get the word out among your customers and drive sales of that flower in the future.
“Pre-rolls are a good way to try out a brand,” Bard said. “It’s like a little sample, an easy way for someone to try new flower or a brand compared to buying an eighth or concentrate. It’s a great way to get more brand exposure by offering a lower price point to consumers that is more accessible.”
3. Keep a variety of pre-rolls in stock
As the pre-roll market evolves, there are more types of pre-rolls available. Don’t just stock the typical 1g pre-rolls; your customers are likely to expect pre-rolled blunts, multi-packs, and infused pre-rolls as well. Ensuring you have a diversified inventory of pre-roll products increases the odds that your customers will find the type of pre-roll they prefer.
“You definitely want to offer multi-packs and infused pre-rolls,” Bard said. “I would say flavors are important too. Variety is really important for a dispensary, so offer different flavors and strains.”
4. Include pre-rolls in product bundles to boost sales
If you want to encourage customers to purchase larger baskets, consider offering pre-rolls in a product bundle at a favorable price. Your customers will feel like they’re getting a price break on product, and you’ll use pre-rolls to drive larger transaction sizes. This can help boost revenue per customer and move more product, especially when you’re looking to bring in new inventory.
5. Sell rolling papers and cones for customers who roll their own
There are some consumers who prefer to work with flower they’ve purchased in bulk, as well as some who avoid pre-rolls due to a misconception that they are necessarily lower quality products. When it comes to these consumers, it’s good to keep rolling papers and empty cones on hand.
“Flower remains the number one selling category, so for people who don’t know how to roll, cones are really popular, and papers are popular with those who know how to roll,” Bard said. “Also, pre-rolls have this negative stigma that they’re low quality, so some people won’t buy them even though there are high-quality pre-rolls on the shelves. It’s still good to have empty cones for those customers.”
Automation and the cannabis pre-roll market
In the early days of the cannabis industry, it was common for dispensary employees to spend a portion of their day manually producing pre-rolls to sell throughout the dispensary. Now, that’s far less common, as automated rolling machines — some that are quite sophisticated — have become the norm. Automated pre-roll machinery is capable of producing thousands of pre-rolls per hour while freeing up dispensary staff to attend to more pressing tasks.
Paxiom by Canapa Solutions is one such pre-roll automation company that has pioneered this space with units like its JuanaRoll 8-channel, which is capable of turning out 4,000 pre-rolls per hour, according to digital marketing specialist and project manager Val Miller.
“All companies typically begin with hand packaging or semi-automatic volumetric systems,” Miller said. “As companies grow, it becomes very difficult to scale without automation to produce high productivity and consistency.”
Automation at this scale is most likely to be used by manufacturers who are creating high volumes of products to ship to retail locations throughout their state, rather than the dispensaries themselves. They can significantly cut down the time and costs required to produce enough pre-rolls to fill multi-packs at scale, for example. The volume needed to meet that demand can be quite immense, depending on how many dispensaries a manufacturer is selling to.
To improve scalability and meet growing demand, Miller said Paxiom developed the JuanaRoll as a modular solution that could begin as a one channel machine and expand as a company needs up to a maximum of eight channels. There are fully automated and semi-automated models available.
But just because pre-roll production is trending increasingly toward automation doesn’t mean the human element is entirely eliminated, though. Success still requires coordination between manufacturers and the automated equipment vendor.
“Filling and packaging pre-rolls is very difficult and requires a team effort between us, the manufacturer, the cone supplier, our customers and the dedicated people that operate them,” Miller said. “It’s important to work within a cohesive group that have the same goals and can collaborate.”
Pre-rolls are a growing wave of the future
The pre-roll space doesn’t often get as much press as whole flower or concentrated extracts, but it’s just as unique and lively. As pre-roll sales grow well beyond the $1 billion mark, the space has continued to evolve along with the rest of the cannabis industry. Clearly a mainstay for any manufacturer or retailer in cannabis today, pre-rolls are an important hallmark of the industry and will continue to be central to the space for years to come. Whether you’re serving consumers or manufacturing to meet the needs of dispensaries, understanding this growing market and how to best compete can be an important recipe for success.
8 Licensed Dispensaries in Manhattan to Visit During CWCBExpo
What makes CWCBExpo different in 2023 than prior years? This year is the first one where adult-use dispensaries are open in Manhattan! This means conference attendees can further explore the city’s cannabis scene by making a stop at a Manhattan cannabis dispensary.
4 adult-use dispensaries to visit in Manhattan
All adults 21 and over can shop at adult-use dispensaries. As of May 2023, the below four shops are open and accepting customers in Manhattan.
1. Union Square Travel Agency
Union Square Travel Agency is a cannabis dispensary that opened under a license held by a subsidiary of The Doe Fund, a non-profit organization that offers support to homeless and formerly incarcerated men in New York City. Union Square Travel Agency is Manhattan’s third adult-use dispensary, located one block from Union Square Park. The dispensary carries a wide range of New York-born and bred brands, with new products coming in each week.
How to get to Union Square Travel Agency from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Grand Central/42nd Street, then transfer to the 5 train downtown on the green line to 14th Street/Union Square.
2. Housing Works Cannabis Co.
The Housing Works Cannabis Co., the first adult-use dispensary to open in New York City, is located in the NoHo neighborhood. The dispensary offers a wide range of cannabis products, including flower, pre-rolls, edibles, concentrates, and accessories. Proceeds from Housing Works Cannabis Co. support Housing Works, a NYC non-profit dedicated to providing housing, healthcare, and other resources for people living with HIV/AIDS.
How to get to Housing Works Cannabis Co. from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Times Square/42nd Street, then transfer to the R/W train downtown and take that to the 8 Street Station.
3. Smacked Village
Smacked Village is New York’s first Black-owned cannabis dispensary. Located in Soho, Smacked Village is owned and operated by Roland Conner, who was previously convicted of cannabis charges due to Prohibition. The store offers a variety of products, including flower, edibles, and vape products, and aims to build a welcoming environment for all.
How to get to Smacked Village from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Grand Central/42nd Street, then transfer to the 6 train downtown to Bleecker Street.
4. Gotham
Opened in May 2023, Gotham is located downtown on the Bowery. Intended for a more bespoke experience, the dispensary is geared toward carrying higher-end products from luxury brands in the space. Gotham partners with the not-for-profit STRIVE, which helps communities with employment training and support.
How to get to Gotham from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Grand Central/42nd Street, then transfer to the 6 train downtown to Bleecker Street. Walk approximately 5 minutes to 3 East 3rd Street.
4 medical cannabis dispensaries to check out in Manhattan
If you have a New York State medical cannabis card, you can purchase your medicine at one of the four medical cannabis dispensaries in Manhattan. All of these locations are easily accessible by train. Keep in mind, though, that those without a New York State patient ID cannot buy medical cannabis in the stores.
1. Etain Health
Etain Health is a woman-founded and family-run medical cannabis company from New York City. The brand has a few dispensary locations, with one operating in Midtown East. Etain offers medical cannabis products to patients, including flower, capsules, extracts, and lotions, among other options.
The company is committed to advancing social justice issues in the cannabis industry by supporting initiatives that address racial and gender disparities in cannabis. They have a vast selection dedicated to women in this industry, including Potli, Sackville & Co., Chime and Chill, Barbari, and more.
How to get to Etain Health from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Grand Central/42nd Street, then transfer to the 4 train uptown to 59th street. Walk approximately 3 blocks.
2. MedMen
Less than 2 miles from the Javits Center, MedMen’s New York City location resides among one of the poshest shopping districts in America. MedMen is a strictly medical dispensary. However, non-patients are permitted to enter the store and browse their merchandise.
How to get to MedMen from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to 5th Avenue. Walk south approximately 3 blocks.
3. RISE Dispensary NYC
Located at 2 E. 30th St, RISE Dispensary offers medical cannabis for pickup and in-store shopping. RISE operates dispensaries in 14 states, including in the Empire State. The Manhattan location offers a variety of in-house brands spanning a full spectrum of products, including edibles and vapes. The dispensary provides something for just about everyone and strives to create a unique, comfortable environment and mood for patients.
How to get to RISE Dispensary from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Grand Central/42nd Street. Transfer to the 6 train and take it downtown to 33rd Street. Walk approximately 3 blocks. Alternatively, you can take the M34/Select Bus Service (SBS) from Hudson Yards to the Empire State Building, and walk approximately 4 blocks south.
4. Columbia Care
Columbia Care is one of the original multi state medical cannabis operators. The Manhattan location, at 212 East 14th St., is known for providing a wide variety of high-quality products and consistently expanding its offerings to fit every lifestyle. Columbia Care strives to create an approachable, straightforward shopping experience for cannabis patients of all kinds.
How to get to Columbia Care from the Javits Center: Take the 7 train from 34th Street-Hudson Yards to Grand Central/42nd Street. Transfer to the 5 train and take it downtown to 14th Street/Union Square. Walk approximately 1 avenue to the dispensary.
What to expect when visiting a dispensary in NYC
Make sure you’re prepared before making your trip to a New York City dispensary. Here’s what you should have on hand before you plan to shop.
- Bring a valid ID: This is required to enter all cannabis dispensaries and make a purchase, regardless of whether they are medical or adult-use. Make sure to bring your government-issued ID to prevent any issues. If you’re heading to a medical dispensary, make sure you have your New York State identification card on you.
- Bring cash or a debit card: It’s common for dispensaries to only accept cash or debit cards. Make sure to have those methods of payment with you.
- Check out the menu ahead of time. Many dispensaries publish their menus online, so you can review the selection and know what you want before you head into the store. Take advantage of this convenient feature.
- Ask questions. This is a great opportunity for you to chat with dispensary associates and fellow customers about what they like best about the dispensary experience in the Big Apple.
Are there licensed adult-use dispensaries outside of Manhattan?
There are a few dispensaries outside of Manhattan, though the market has been slow to develop in part due to a court-ordered injunction that prevented cannabis regulators from issuing licenses to adult-use dispensaries in some parts of New York City. In March 2023, a federal appeals court lifted part of the injunction, clearing the way for the market to grow in the other boroughs.
A few days after parts of the injunction were lifted, Good Grades dispensary became the first licensed adult-use dispensary to open outside of Manhattan. Located in Queens at 62 East 13th St., the adult-use location is also New York State’s first woman-owned dispensary, owned by Extasy James and her cousin Michael James, Jr.
While no other adult-use dispensaries have yet opened in New York City, there are additional options for medical patients who want to explore outside of Manhattan. These dispensaries include Sunnyside Medical Cannabis Dispensary in Williamsburg, Brooklyn, and Cannabist Dispensary of Brooklyn Heights, also in Brooklyn.
Will more dispensaries open in NYC?
More dispensaries are slated to open in New York City, but the program has been slow to roll out. The number of available cannabis licenses in New York is limited, with a total of 300 retail adult-use licenses available. The New York State Cannabis Control Board approved 99 more dispensary licenses in April 2023, bringing the state’s total to 165. New licenses included locations in Western New York, Central New York, Hudson Valley, and Brooklyn, marking the first to be issued in these regions after the March injunction.
In an effort to prioritize social equity and social justice in the industry, New York State is prioritizing giving dispensary licenses to non-profits and those with prior cannabis convictions. The policy is designed to provide opportunities to those who have been disproportionately impacted by The War on Drugs. More dispensaries are expected to open in the next few months, both in and outside of Manhattan.
Is there cannabis delivery in New York City?
Conditional Adult Use Retail Dispensary (CAURD) license holders can offer their own delivery services. These license holders may also operate a temporary, delivery-only location for the first 12 months of their license issuance. More information about cannabis delivery can be found in this guidance from the New York State Office of Cannabis Management (OCM).
Get ready for an exciting week with CWCBExpo!
With the first licensed adult-use dispensary locations officially opened, visitors can explore the city’s industry firsthand. If you’re planning to visit CWCBExpo, don’t miss out on the opportunity to experience the best of Manhattan’s cannabis culture while you’re in town. Plan your visit now and get ready for an unforgettable experience!